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|---|---|---|
| 101 | What are the general instruction to get help from office | 🡆 |
| 102 | What are the general instructions related to office matters | 🡆 |
| 103 | Why the search engine on my Civil email interface is too slow? | 🡆 |
| Note:These FAQ's are guidelines and student must be responsible to follow the instutute rules and norms. | ||
|---|---|---|
| 101 | What are the general instruction to get help from office | 🡅 |
| Answer
(1) All the common queries are addressed in this document which is being constantly updated. Students must read this before contacting us. (2) If you still have any doubts, please send mail to office@civil.iitb.ac.in and you will receive a response. (3) Still the matter is not cleared by the next working day, visit the office in the stipulated visiting time. (4) The visiting time is strictly 3:00-5:30. If you are out of campus call internal 7301, 7303, 3690. If you are calling from mobile or outside campus then +912225767301, +912225767303, or +912221593690. | ||
| 102 | What are the general instructions related to office matters | 🡅 |
| Answer
Few instructions related to office matters given to the students. 1. All request for approvals should be either fully ‘physical’ or ‘fully by AMS’ and through proper channel. Office do not recommend email approvals. 2. Physical: It means hard copy of your request on A4 paper with your facad/supervisors signature on the hard copy (this is preferred, since main building requires hard copy in most cases), with relevant attachments. 3. Digital: This mode is acceptable if your facad/supervisor prefers digital or he/she is out of station. The request letter/filled form as relevant should upload in AMS portal (For any doubt refer https://ams.iitb.ac.in/help/). First get your facad/supervisors digital signature, and then request HoD's signature (search for misc.head.civil) 4. Note: We do not encourage mixing of physical and digital, and copy pasting scanned version of your signature. Only exception is that if you have a collaborator outside IITB and his/her signature can be an inserted or signed by hand using digital pens. 5. All students request should have: a. The roll number and full name b. The admission category (B. Tech/M. Tech/PhD and TA/TAP/QIP/ etc,) c. All signatures should have date (not applicable if signed through AMS). 6. All TA/TAP/QIP etc. students must get prior approval for leave (except for medical emergencies) before proceeding for leave. Forgetting to punch attendance is strongly discouraged and may have to be treated as leave or may result into lapse of stipend. 7. All financial matters require prior approval, and bills have to be submitted at the earliest (as per institute norms) and a copy of the approval must be submitted along with settlement/reimbursement requests. 8. All HoD office related mails should be sent to office@civil.iitb.ac.in for academic/administrative matters and stores@civil.iitb.ac.in for financial/purchase matter (and if in doubt which category, then sent to both) and need not to be copied hod. It is also advised not sent any email to individual staff of the HoD's office. 9. Meeting HoD: Most of the matters can be resolved by your supervisor/facad and/or office staff. If any matter is still not resolved, please mail hod@civil.iitb.ac.in with cc to office@civil.iitb.ac.in   | ||
| 103 | Why the search engine on my Civil email interface is too slow? | 🡅 |
| Answer
Due to too many emails in your inbox, the search engine takes time to get the result. To solve this issue you have to toggle off some search categories as per your search type. Note: By default, all search categories are on, and it takes time get the result. | ||
| End of section - thank you | ||